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Privacy Policy

Embark Travel Ltd Privacy Policy:

Embark Travel Ltd. Respects the privacy of every individual who visits the Internet Website located at www.embarktravel.co.uk. (The Site.)

In visiting the Site in order to deal with us you may provide us with personal information about yourself. The purpose of this statement is to set out the principles governing our use of personal information that we may obtain about you as a result of you using the Site.  By using the Site you consent to the use of your personal data in accordance with the terms of this policy.

  1. ‘Us’, ‘We’ or ‘Our’ means Embark Travel Ltd and any of its subsidiaries and related companies.

  2. ‘Personal Data’ means information relating to you which may be collected or created or may have been collected or created in the courses of or as a result of your use of this site.
     

Collection and Use of Personal Data:

  1. We are committed to following policies which protect your privacy and comply with the EU General Protection Regulation Act 2018 (GDPR) in respect of your personal data. We will only process personal data about you for specified and lawful purposes and any personal data which we obtain will be processed fairly, lawfully and out of contractual necessity where processing is necessary for the performance of a contract or to take steps to enter into a contract.;

  2. Your data may be processed by third parties in order to perform the contract between us, third parties may be hotels, airlines and/or other transport providers.

  3. We collect personal data via the Site for legitimate use as necessary for conducting our business. In particular, we may collect personal data from you through the Site when you register for events, order or request publications, services or other information from the Site or when you contact us for further information via the Site.  The personal data which we collect will be processed for the purposes of fulfilling such requests or orders where consent has been given.

  4. We may, from time to time, send further information relating to our products, events or services which we may feel may be of interest to you unless you chose to opt-out. You may notify us at any time if you wish to cease receiving this further information by contacting us via emma@embarktravel.co.uk

  5. If you are booking a tour through us we will collect personal data about you and any other person you include on your booking. The sort of personal data we collect will be information such as name, address, email address, telephone number, date of birth and personal travel/tour preferences. We need to collect this information to arrange the travel and other services you are requesting.  In some cases, we may also need to collect more sensitive personal data such as information concerning medical conditions, disabilities and special requirements to be able to consider your particular needs in relation to a booking. 

  6. We may also collect personal data if you enter a competition or promotions via this website, complete a survey or sign up t receive newsletters/updates for future marketing use.

  7. If you contact us via email or telephone we may keep a record of your email or other correspondence for future marketing use which you may opt-out of. If you have made an enquiry or purchase on the Site or by booking with Embark Travel Ltd directly, your personal data may be used by us to contact you by email with information and offers relating to products or services similar to those about which you enquired or purchased.  We only do this if you do not opt-out of such marketing at the point where we collected your details. We will not pass your contact details to a third art for marketing purposes unless you have expressly agreed that we may do so.

We use information held about you in the following ways:

  • To carry out our obligations in connection with any contracts entered into between you and us, or between you and a third party supplier.

  • To communicate with you regarding tour booking or other purchases.

  • To notify you about changes to our service.

  • For internal research/analysis.

  • For resolving complaints and dealing with disputes.

  • For debt collection or credit vetting.

  •  For promotional marketing as discussed above.

You have the right to check the information we hold about you and that your personal data is being processed lawfully.  Your subject access right can be exercised at any time. 

Any such access requests can be sent to emma@embarktravel.co.uk.

Our website may contain links to other third party websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or those third-party websites.  It is your responsibility to check these policies before you submit any personal data to these websites.

Any changes to this Privacy Policy will be posted here so please check this policy each time you visit.